Bank of Sunset and Trust Co.
 
Security Center

Fraud Protection

Bank customers across the country are experiencing an increase in fraud schemes. Scams to obtain customer’s personal information occur in a variety of ways such as through the use of unsolicited emails and telephone calls. Here are a few tips to help you protect your personal information from telephone and email scams:

Telephone Security Tips

  • Never respond to a phone call or voice mail asking you to provide account information or reactivate a bank service.
  • Do not provide your personal information to an unsolicited caller.
  • If you receive an email requesting you to call a certain number, do not call the number.
  • Remember that Bank of Sunset & Trust Company will never contact you by phone requesting personal information such as your social security number, credit, debit or ATM card numbers, PIN numbers, passwords, usernames, or account numbers.

Computer Security Tips

  • Protect your computer by using anti-virus software and a firewall and keeping them up to date.
  • When banking online, always make sure your browser address begins with https. Confirm the legitimacy of the site by clicking on the key or closed lock on your browser window.
  • Always log off from your online banking session.
  • Never respond to an email asking you to provide account information or reactivate a bank service.
  • Remember that Bank of Sunset & Trust Company will never contact you by email requesting personal information such as your social security number, credit, debit or ATM card numbers, PIN numbers, passwords, usernames, or account numbers.

Please be aware that legitimate calls from Bank of Sunset & Trust Company are often made but we will only ask for confirmation of certain information. No personal information is requested.

If you believe you are a victim of fraud or have been the recipient of suspicious
communication contact Bank of Sunset & Trust Company immediately at (337) 662-5222 or
customerservice@bankofsunset.com

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